The Art of Reconciliation - Part 2

Unregistered Carriers on 7/1/2009 - 3204
Unregistered Carriers on 7/2/2009 - 3234
Yesterday's Registrations (IL system) - 25 / $2,703 (avg $108)


In yesterday's post, I started describing the reconciliation process we're currently conducting. I'll pick up where I left off yesterday.

The next part of reconciliation is what we call "resends", which come about when a UCR registration update is initially rejected by the Feds because the update violates one or more business rules the Feds have about MCMIS updates.


For example, if we help a farmer get a USDOT number, turn right around and register the farmer under UCR and then send an update to the Feds, that update will usually be rejected because the Feds have not had time to process the new USDOT number internally yet.


The rejected record gets bounced back to us and lands in the "reject bucket". The registration is valid, but MCMIS - and, therefore, SAFER - are not updated for enforcement yet because our update to the Feds was rejected.


The trick is to find the right timeframe for resending the update. We can't just put it on "auto-dial" because that apparently creates havoc for the Feds. So, we send updates one at a time whenever we think the record has been processed internally by the Feds. It's an inexact process, but there's some urgency to the process because of the potential for enforcement issues at the road - which are no fault of the carrier.