Unregistered Carriers on 7/10/2009 - 3104
Unregistered Carriers on 7/13/2009 - 3086
Yesterday's Registrations (IL system) - 31 / $3245 (avg $104)
I'm not sure what everybody else's experience is, but I continue to be amazed at the level of registrations we're doing considering where we are in the registration year.
To date in July, we have registered 231 carriers and collected $26,331. That's an average of $114 per registration! I've already explained in earlier posts that the cost of acquiring each registration - at least as I calculate it using the "Dave-math" worst-case approach - as no more than $36. This $36 includes the cost of soliciting all of the carriers who haven't registered yet!
Nobody can convince me that this isn't a highly productive program effort!
Monday, July 13, 2009
Friday, July 10, 2009
IRP and UCR ... and PUC's
Unregistered Carriers on 7/9/2009 - 3146
Unregistered Carriers on 7/10/2009 - 3104
Yesterday's Registrations (IL system) - 25 / $2780 (avg $111)
For those of us in PUC's who don't have the IRP program in a different set of cubicles in the same general floor space, we have to rely on data flowing back and forth between agencies to identify carriers who have registered under IRP, but not under UCR. As I mentioned yesterday, Iteris is helping us filter IRP information flowing out of our Secretary of State' IRP section to our CVIEW to accomplish this purpose. Our preliminary read is that there are several hundred carriers (not Registrants) who have registered under IRP this year but who are not currently part of the UCR universe. I've asked Chris to make this a "canned" report under either our CVIEW or UCR-Link. I think it's a report that anybody in a PUC, for example, would find beneficial.
Unregistered Carriers on 7/10/2009 - 3104
Yesterday's Registrations (IL system) - 25 / $2780 (avg $111)
For those of us in PUC's who don't have the IRP program in a different set of cubicles in the same general floor space, we have to rely on data flowing back and forth between agencies to identify carriers who have registered under IRP, but not under UCR. As I mentioned yesterday, Iteris is helping us filter IRP information flowing out of our Secretary of State' IRP section to our CVIEW to accomplish this purpose. Our preliminary read is that there are several hundred carriers (not Registrants) who have registered under IRP this year but who are not currently part of the UCR universe. I've asked Chris to make this a "canned" report under either our CVIEW or UCR-Link. I think it's a report that anybody in a PUC, for example, would find beneficial.
Thursday, July 9, 2009
Unregistered Carriers on 7/8/2009 - 3119
Unregistered Carriers on 7/9/2009 - 3146
Yesterday's Registrations (IL system) - 27 / $3550 (avg $131)
As anticipated, we got a BUNCH of additions in today, overwhelming our registrations and deactivations from yesterday and raising our unregistered total for the day. As I indicated earlier, it all comes in the wash, but we hate to see our unregistered total going back up - ever!
Through this morning, we have done 151 UCR registrations (5 work days) and generated around $20,000 in the month of July. I don't think anybody else is close to that number (CA=71). Is that a big deal? Only if you're trying to generate cash!
Yesterday, we met with the acting director of IRP in Illinois. As you may recall, we don't have any direct UCR relationship with IRP, in part because they are in a different agency. We discussed the possibility of making UCR a prerequisite to getting plates, but I don't see that happening anytime soon due to statutory authority (or lack thereof). We are also trying to generate some IRP/UCR reports through our CVIEW which gives us the information but no "hammer". I've indicated before that I don't think we need that connection to "get to zero", but it may point us to some guys who are NOT in the universe who need to register anyway.
Unregistered Carriers on 7/9/2009 - 3146
Yesterday's Registrations (IL system) - 27 / $3550 (avg $131)
As anticipated, we got a BUNCH of additions in today, overwhelming our registrations and deactivations from yesterday and raising our unregistered total for the day. As I indicated earlier, it all comes in the wash, but we hate to see our unregistered total going back up - ever!
Through this morning, we have done 151 UCR registrations (5 work days) and generated around $20,000 in the month of July. I don't think anybody else is close to that number (CA=71). Is that a big deal? Only if you're trying to generate cash!
Yesterday, we met with the acting director of IRP in Illinois. As you may recall, we don't have any direct UCR relationship with IRP, in part because they are in a different agency. We discussed the possibility of making UCR a prerequisite to getting plates, but I don't see that happening anytime soon due to statutory authority (or lack thereof). We are also trying to generate some IRP/UCR reports through our CVIEW which gives us the information but no "hammer". I've indicated before that I don't think we need that connection to "get to zero", but it may point us to some guys who are NOT in the universe who need to register anyway.
Wednesday, July 8, 2009
The Art of Reconciliation - Part 4
Unregistered Carriers on 7/7/2009 - 3157
Unregistered Carriers on 7/8/2009 - 3119
Yesterday's Registrations (IL system) - 24 / $2089 (avg $87)
As long as we're talking about reconciliation, I'd like to talk about a situation that's happening right now. Over the last couple of days, we have removed almost 100 carriers from our Unregistered List - mostly through registrations - but we're not getting any "new additions", which would normally mitigate that number. So, one of these days, I expect that we will get a barrage of new additions that will jack the unregistered total back up. On the one hand, it all comes out in the wash, but, on the other hand, it creates irregularities in the work flow caused by inconsistent flow of data. What do we do in a case like that? We work harder on the other carriers on our Unregistered List! And we still have plenty of those!
Unregistered Carriers on 7/8/2009 - 3119
Yesterday's Registrations (IL system) - 24 / $2089 (avg $87)
As long as we're talking about reconciliation, I'd like to talk about a situation that's happening right now. Over the last couple of days, we have removed almost 100 carriers from our Unregistered List - mostly through registrations - but we're not getting any "new additions", which would normally mitigate that number. So, one of these days, I expect that we will get a barrage of new additions that will jack the unregistered total back up. On the one hand, it all comes out in the wash, but, on the other hand, it creates irregularities in the work flow caused by inconsistent flow of data. What do we do in a case like that? We work harder on the other carriers on our Unregistered List! And we still have plenty of those!
Tuesday, July 7, 2009
The Beauty of Enforcement
Unregistered Carriers on 7/6/2009 - 3209
Unregistered Carriers on 7/7/2009 - 3157
Yesterday's Registrations (IL system) - 45 / $6,440 (avg $144)
We've been dealing with a carrier who has continually put us off on UCR registration, so, on Monday, one of our enforcement officers walked into the establishment, handed the person we've been dealing with a $300 citation, and, miraculously, they registered that afternoon!
I want to emphasize that we have talked with this company many times and done our best to get them to register without "coersion". The citation was a last resort - but it obviously got their attention. Chances are good that we are going to be doing more of this kind of thing with carriers who put us off.
Unregistered Carriers on 7/7/2009 - 3157
Yesterday's Registrations (IL system) - 45 / $6,440 (avg $144)
We've been dealing with a carrier who has continually put us off on UCR registration, so, on Monday, one of our enforcement officers walked into the establishment, handed the person we've been dealing with a $300 citation, and, miraculously, they registered that afternoon!
I want to emphasize that we have talked with this company many times and done our best to get them to register without "coersion". The citation was a last resort - but it obviously got their attention. Chances are good that we are going to be doing more of this kind of thing with carriers who put us off.
Monday, July 6, 2009
The Art of Reconciliation - Part 3
Unregistered Carriers on 7/3/2009 - 3222
Unregistered Carriers on 7/2/2009 - 3209
Yesterday's Registrations (IL system) - 17 / $1,201 (avg $77)
Unregistered Carriers on 7/2/2009 - 3209
Yesterday's Registrations (IL system) - 17 / $1,201 (avg $77)
If your head's finished spinning from my last post describing the "resend", I'd like to move on to the next aspect of reconciliation - our own registrations in the IL system.
At first blush, one might think that one registration here in IL equates to one carrier being taken off our unregistered list. But could it possibly be that simple? Heck, no!
One registration here in the IL system only equates to one carrier being removed from our unregistered list when the carrier was on the list to begin with! "Wait a minute!", you say. "Why wouldn't that carrier be on your list? He wasn't registered yet."
There are several possible explanations, but the most likely explanation is that the carrier's MCMIS record doesn't fit the filter criteria. Maybe he is listed as "intrastate-only" or as a "registrant" or as "inactive" or as "private passenger". Or maybe he hasn't had an inspection, a crash, a UCR registration or an MCS-150 update in the last year. Any of these situations would keep him off the list.
So ... part of reconciliation is figuring out how many of our registrations actually correlate with an appearance on our unregistered list.
Wednesday, July 1, 2009
The Art of Reconciliation - Part 2
Unregistered Carriers on 7/1/2009 - 3204
Unregistered Carriers on 7/2/2009 - 3234
Yesterday's Registrations (IL system) - 25 / $2,703 (avg $108)
In yesterday's post, I started describing the reconciliation process we're currently conducting. I'll pick up where I left off yesterday.
The next part of reconciliation is what we call "resends", which come about when a UCR registration update is initially rejected by the Feds because the update violates one or more business rules the Feds have about MCMIS updates.
For example, if we help a farmer get a USDOT number, turn right around and register the farmer under UCR and then send an update to the Feds, that update will usually be rejected because the Feds have not had time to process the new USDOT number internally yet.
The rejected record gets bounced back to us and lands in the "reject bucket". The registration is valid, but MCMIS - and, therefore, SAFER - are not updated for enforcement yet because our update to the Feds was rejected.
The trick is to find the right timeframe for resending the update. We can't just put it on "auto-dial" because that apparently creates havoc for the Feds. So, we send updates one at a time whenever we think the record has been processed internally by the Feds. It's an inexact process, but there's some urgency to the process because of the potential for enforcement issues at the road - which are no fault of the carrier.
Unregistered Carriers on 7/2/2009 - 3234
Yesterday's Registrations (IL system) - 25 / $2,703 (avg $108)
In yesterday's post, I started describing the reconciliation process we're currently conducting. I'll pick up where I left off yesterday.
The next part of reconciliation is what we call "resends", which come about when a UCR registration update is initially rejected by the Feds because the update violates one or more business rules the Feds have about MCMIS updates.
For example, if we help a farmer get a USDOT number, turn right around and register the farmer under UCR and then send an update to the Feds, that update will usually be rejected because the Feds have not had time to process the new USDOT number internally yet.
The rejected record gets bounced back to us and lands in the "reject bucket". The registration is valid, but MCMIS - and, therefore, SAFER - are not updated for enforcement yet because our update to the Feds was rejected.
The trick is to find the right timeframe for resending the update. We can't just put it on "auto-dial" because that apparently creates havoc for the Feds. So, we send updates one at a time whenever we think the record has been processed internally by the Feds. It's an inexact process, but there's some urgency to the process because of the potential for enforcement issues at the road - which are no fault of the carrier.
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